Download our latest guide produced in collaboration with leading agencies across the sector, discussing how they coped when COVID-19 struck and how they feel these changes will affect their plans. This guide has been produced with extensive research and insight from the industry to enable us to explore the future.
At Paprika we believe together is about so much more than simply being connected. We live in a connected world, but often this does nothing to foster deeper understanding.
But what does together mean?
For us, together is about unity and purpose. Our single, integrated system has been designed to seamlessly knit together all the functions that make up a creative agency. This ensures our clients have total visibility, understanding and control of all of the things that drive their business, so they can focus on giving their clients the best service possible.
Together means more efficient.
With Paprika there is only ever one point of input for data. Once it's in, it’s in — and accessible to whichever part of the organisation requires it.
Together results in transparency.
We are continuously improving, to allow agencies to pull back and see the big picture and to zoom in to examine the smallest detail.
Together helps us to be better.
It means forging links with the community, like sponsoring the local school’s football team and raising money for farther-flung communities, too.
Together builds real connections.
Meaningful connections that allow you to move forward with the insight you need to succeed.
Together with Paprika, see your agency, all joined up.
Users in 18 different countries are logging into Paprika everyday
New York - London - Madrid - Milan - Singapore - Hong-Kong - Sydney
Some highlights of our first 40 years.
Incorporation and focus on Marketing and Communications Sector
Opened US office in New York with a localised version
Opened Spanish office in Madrid
Opened Italian office in Milan
Release of German version
Opened Australian office in Sydney
Expanded our UK office
Release of French language version
Release of Portuguese language version
Opened Paprika Singapore office
ISO 9001 and 27001 certification
Opened Paprika Hong Kong office
CSR: push for culture change
Habitat for Humanity is a nonprofit housing organisation working to empower people in the world’s poorest communities to overcome the chronic lack of decent housing. Our vision is a world where everyone has a decent place to live. We are therefore constantly looking for new solutions that would make adequate housing accessible and affordable for all.
Our growing networks of PEAS schools transform lives by providing high-quality secondary education to children who would otherwise struggle to go to school. We work in some of Uganda and Zambia’s most underserved areas, and proactively share what we learn with others so that our impact stretches far beyond our own communities.
Our 100-strong team have spent an average of eight years with the company. They work across four continents, supporting the six different language versions of Paprika and providing superb customer care in more than 10 different languages.
Customer Care Manager - UK
Jane joined ASW in 1999 as a Training and Implementation Consultant, bringing with her extensive customer service experience gained in the communication and airline industries.
In 2012, she was appointed Customer Care Manager for the UK and heads the Client Engagement and Customer Care teams.
International Implementation Trainer & Consultant
Natalia is from the US and started with us in 2018. She works with clients to understand what they need from Paprika, set up, and train users. She also helps facilitate collaboration between the UK office and the international teams.
Manager - Spain
Mathieu was employed in 2005 to launch Paprika’s operation in the Spanish market, building a local team and adapting the product and services to the local needs. He has an MBA in Business Administration and Management, and now manages a team of 7 professionals, fully dedicated to our Spanish clients, including Consultants, Trainers, Client Service and Support Engineers. Based in Madrid, he is the lucky father of 4 children!
Manager - Italy
With a Master’s degree in the Creation and Management of Companies obtained in Barcelona, a CIM Past-graduated degree obtained in the UK and an Honours Doctorate in Philosophy obtained in Milan, Elisa joined ASW way back in 2002 as a Software Support Analyst at our offices in Hadlow, Kent. By 2015 Elisa had returned to Italy to start up Paprika Software srl in Milan. Today Elisa has a team of eight people as well as a husband and two children!
Manager - Singapore
Shirley became our Asia Country Manager in December 2018 when she and her husband and daughter relocated from London to Singapore. Shirley has a BSc with Honours in Mathematical Science and been a Paprika ‘user’ for 17 years. With her wealth of knowledge, experience and enthusiasm Shirley has already won new clients for us.
Manager - Australia
Anne-Marie arrived in the UK in 1994 having travelled extensively. She worked as Head of Finance for a creative consultancy business before joining ASW in 1998. Anne-Marie remained with us as a Consultant and as our Company Secretary until 2014 when she and her family returned home to Australia. She established our Sydney office and maintains clients in Australia and New Zealand.
ISO and security
In 2017, Paprika achieved the ISO 27001 (the information security standard) and ISO 9001 (the quality management standard).
Paprika is dedicated to meeting the high standards set by the industry and as we move forward into the coming years, our constant review of security and management processes are rigorously tested by ISO audit to ensure our products and services consistently meet customer’s requirements, and that quality is continuously improved upon. In particular, the information and security standard, ISO 27001, offers ongoing reassurance to all Paprika Hosting clients by adhering to the strict security obligations required for ISO accreditation.
Paprika is an Official Partner of the Public Relations and Communications Association (PRCA), the world’s largest professional PR body representing more than 35,000 PR professionals in 70 countries worldwide. Their mission is to create a more professional, ethical, and prosperous PR industry.
The Design Business Association (DBA) is the trade association for the UK design industry. It represents about 500 design agencies and design-centric businesses, including many of the brightest and most respected names, with a shared set of values and beliefs. Their purpose is to raise standards and improve the perception of their industry. They put the DBA at the heart of building a better, more robust, more clearly sign-posted bridge between design and business.
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